An El Paso home served by El Paso Electric with a Base Power battery
Founding Customer Offer
4.9 stars

Whole-home backup that pays you

El Paso Electric is running a limited-time battery pilot program to strengthen the grid. Now offering up to $500 to first 500 installed homeowners.

Takes about two minutes.

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PROGRAM EXPLAINER

Why El Paso Electric is partnering with Base

El Paso Electric's Senior Project Manager shares why the program exists and how it works for eligible homes.

Founding Customer Offer

Your Base Battery system

Your compensation

Earn $250 per battery installed

Paid upon completion of install, up to 2 batteries, based on available space

  • Reliable backup for essential home needs at no cost

  • Earn $250 per battery installed

  • Loved by thousands of Texans

Plan overview

  • Two 25 kWh batteries—get up to 48 hours of backup with reduced energy consumption.

  • Get paid up to $500 ($250 per battery installed, based on available space).

  • Base installs and maintains the system for the full 10-year term at no cost.

  • No hidden fees, no added charges. No impact on your electric bill.

  • Supports El Paso Electric's grid during peak demand to help reduce outage risk.

Relevant documents

OFFER DETAILS

What you get through the program

  • Up to two 25 kWh batteries

    Get up to 48 hours of whole-home backup with reduced energy consumption, based on available space at your home.

  • Earn $250 per battery installed

    Receive up to $500 in compensation — $250 for each of the two batteries installed.

  • $0 cost, fully maintained

    Base handles installation and maintenance for the full 10-year term at no cost. No hidden fees and no impact on your electric bill.

  • Support the grid during peak demand

    Your battery adds capacity when El Paso Electric needs it most, while keeping your home powered through outages.

How it works

Backup for your home. Support for the grid.

El Paso Electric uses these home batteries to add capacity during peak demand. When the grid is down, your battery keeps your home powered.

When the grid is up and running.

El Paso Electric can draw on the battery to add capacity during high demand hours, which helps reduce outage risk.

MORE DETAILS

Good to know

Base handles installation and maintenance. El Paso Electric runs the program. A few details to know up front.

Two people shaking hands while unloading Base Power equipment

10-year hosting term

You host the battery for 10 years at $0 cost to you, and you're paid $250 per battery installed.

A family gathered together in their backyard

Move or cancel early

If you move, you can transfer the agreement to the new owner. If you want it removed it early, the de-install fee is $250 per battery (the same as the incentive)

A home with rooftop solar and a Base Power battery

Solar compatible, not required

Battery is installed upstream of your meter, so your solar rates, export arrangement, and bill stay the same. Your solar can keep producing during outages.

Trusted by thousands of Texans

4.9 stars

We added base power to our home for added security that we will not loose power. Their communication and service has been exceptional. I was amazed at the tidiness of their work when they installed the batteries. Initially, I was concerned about the decision but now that everything is installed I am confident it was a good idea. They have been a good company to deal with and I highly recommend them.

Ray Nannis

I have nothing but great things to say about Base Power. Great bunch of people for starters. The system works super well. We have found out that power has failed because our neighbors asked if anyone else has lost power (we didn’t 😊). I 100% recommend this over any other backup option. We added a plug for our external generator in case there is a longer outage. When you do a cost/benefit analysis, this solution is unbeatable. Give it a try!

Carlos Contreras

Team just left our house after installation. The entire process has been so seamless and communication was fantastic! They have made it as easy as possible. The team were a great group of young men, worked so hard in the heat. So appreciative of everything so far and for the peace of mind as hurricane season starts. Highly recommend!

Cat

The entire process was extremely smooth. From the pre qualifying to the battery installation. Kyler and Willie came out to do the pre installation and wiring and did a fantastic job. They were early, did more than expected (I had not made room in the garage near the breaker box, which they ended up doing), installed the wiring perfectly straight and clean, and leaving the job site spotless. The very next day, the battery was installed and tested and is now up and running. I definitely recommend Base Power!

Andrew Lovell

I have had a BASE Power battery in my home for over 2 months and it is working great. The installation was smoothly done, everybody on the team was very professional. We experienced an outrage and the battery started immediately. I am glad that I installed it.

Carlos Casillas

Installers did a great job and were able to put batteries in my preferred location. We had a 4 hour power outage about 2 weeks after installation and the batteries worked perfectly. Our microwave and oven clocks even stayed on. So far, Base Power has done everything they said they would and did a great job communicating with me throughout the process.

Vic Smart

Great company to work with so far. Smooth process, communicating was clear, and honest. Our system was installed yesterday, apparently there was a power outage today in the neighborhood and we really didn't even notice.

Michael Carpenter

Base has an easy and professional set up. They also put a soft start on my air conditioner. I’ve had Base for eight months now, love it! No more worries about power outages!

Monique Carbone

Love my Base battery, I run a non profit, so having puppies in the home needed heat our base battery kicked in without us even knowing there was a power outage

Carla Carroll

Extremely impressed with the Base team and the system they installed. The registration and installation process was incredibly easy and our battery backup has been an added peace of mind. The Base team is easy to contact if I have any questions.

Scott Lambert

Base power has kept my power on through 3 outages. It's a great company, and a great concept. I totally recommend signing up and getting this innovative battery backup system for your home.

Paul Ivory

Eugene and apprentice Cedric were great battery installers. Didn't mind at all as I asked questions during the installation. Area was left spotless after install. Almost rooting for a local power outage now that it won't affect me :).

Ralph Coleman

Base Power has been a great decision for keeping our lights on during frequent outages and the peace of mind that comes with that is priceless.

Heidi Wind

I’ve had three outages in my area since my Base was installed (5 mos.) All three were barely noticeable other than my WiFi resetting itself afterwards. I highly recommend.

jbhntx001

When storms are approaching and electricity outages a probability… I just smile and go on with my day 😊

Cherry McDermid

We added base power to our home for added security that we will not loose power. Their communication and service has been exceptional. I was amazed at the tidiness of their work when they installed the batteries. Initially, I was concerned about the decision but now that everything is installed I am confident it was a good idea. They have been a good company to deal with and I highly recommend them.

Ray Nannis

I have nothing but great things to say about Base Power. Great bunch of people for starters. The system works super well. We have found out that power has failed because our neighbors asked if anyone else has lost power (we didn’t 😊). I 100% recommend this over any other backup option. We added a plug for our external generator in case there is a longer outage. When you do a cost/benefit analysis, this solution is unbeatable. Give it a try!

Carlos Contreras

Team just left our house after installation. The entire process has been so seamless and communication was fantastic! They have made it as easy as possible. The team were a great group of young men, worked so hard in the heat. So appreciative of everything so far and for the peace of mind as hurricane season starts. Highly recommend!

Cat

The entire process was extremely smooth. From the pre qualifying to the battery installation. Kyler and Willie came out to do the pre installation and wiring and did a fantastic job. They were early, did more than expected (I had not made room in the garage near the breaker box, which they ended up doing), installed the wiring perfectly straight and clean, and leaving the job site spotless. The very next day, the battery was installed and tested and is now up and running. I definitely recommend Base Power!

Andrew Lovell

I have had a BASE Power battery in my home for over 2 months and it is working great. The installation was smoothly done, everybody on the team was very professional. We experienced an outrage and the battery started immediately. I am glad that I installed it.

Carlos Casillas

Installers did a great job and were able to put batteries in my preferred location. We had a 4 hour power outage about 2 weeks after installation and the batteries worked perfectly. Our microwave and oven clocks even stayed on. So far, Base Power has done everything they said they would and did a great job communicating with me throughout the process.

Vic Smart

Great company to work with so far. Smooth process, communicating was clear, and honest. Our system was installed yesterday, apparently there was a power outage today in the neighborhood and we really didn't even notice.

Michael Carpenter

Base has an easy and professional set up. They also put a soft start on my air conditioner. I’ve had Base for eight months now, love it! No more worries about power outages!

Monique Carbone

Love my Base battery, I run a non profit, so having puppies in the home needed heat our base battery kicked in without us even knowing there was a power outage

Carla Carroll

Extremely impressed with the Base team and the system they installed. The registration and installation process was incredibly easy and our battery backup has been an added peace of mind. The Base team is easy to contact if I have any questions.

Scott Lambert

Base power has kept my power on through 3 outages. It's a great company, and a great concept. I totally recommend signing up and getting this innovative battery backup system for your home.

Paul Ivory

Eugene and apprentice Cedric were great battery installers. Didn't mind at all as I asked questions during the installation. Area was left spotless after install. Almost rooting for a local power outage now that it won't affect me :).

Ralph Coleman

Base Power has been a great decision for keeping our lights on during frequent outages and the peace of mind that comes with that is priceless.

Heidi Wind

I’ve had three outages in my area since my Base was installed (5 mos.) All three were barely noticeable other than my WiFi resetting itself afterwards. I highly recommend.

jbhntx001

When storms are approaching and electricity outages a probability… I just smile and go on with my day 😊

Cherry McDermid

We added base power to our home for added security that we will not loose power. Their communication and service has been exceptional. I was amazed at the tidiness of their work when they installed the batteries. Initially, I was concerned about the decision but now that everything is installed I am confident it was a good idea. They have been a good company to deal with and I highly recommend them.

Ray Nannis

I have nothing but great things to say about Base Power. Great bunch of people for starters. The system works super well. We have found out that power has failed because our neighbors asked if anyone else has lost power (we didn’t 😊). I 100% recommend this over any other backup option. We added a plug for our external generator in case there is a longer outage. When you do a cost/benefit analysis, this solution is unbeatable. Give it a try!

Carlos Contreras

Team just left our house after installation. The entire process has been so seamless and communication was fantastic! They have made it as easy as possible. The team were a great group of young men, worked so hard in the heat. So appreciative of everything so far and for the peace of mind as hurricane season starts. Highly recommend!

Cat

The entire process was extremely smooth. From the pre qualifying to the battery installation. Kyler and Willie came out to do the pre installation and wiring and did a fantastic job. They were early, did more than expected (I had not made room in the garage near the breaker box, which they ended up doing), installed the wiring perfectly straight and clean, and leaving the job site spotless. The very next day, the battery was installed and tested and is now up and running. I definitely recommend Base Power!

Andrew Lovell

I have had a BASE Power battery in my home for over 2 months and it is working great. The installation was smoothly done, everybody on the team was very professional. We experienced an outrage and the battery started immediately. I am glad that I installed it.

Carlos Casillas

Installers did a great job and were able to put batteries in my preferred location. We had a 4 hour power outage about 2 weeks after installation and the batteries worked perfectly. Our microwave and oven clocks even stayed on. So far, Base Power has done everything they said they would and did a great job communicating with me throughout the process.

Vic Smart

Great company to work with so far. Smooth process, communicating was clear, and honest. Our system was installed yesterday, apparently there was a power outage today in the neighborhood and we really didn't even notice.

Michael Carpenter

Base has an easy and professional set up. They also put a soft start on my air conditioner. I’ve had Base for eight months now, love it! No more worries about power outages!

Monique Carbone

Love my Base battery, I run a non profit, so having puppies in the home needed heat our base battery kicked in without us even knowing there was a power outage

Carla Carroll

Extremely impressed with the Base team and the system they installed. The registration and installation process was incredibly easy and our battery backup has been an added peace of mind. The Base team is easy to contact if I have any questions.

Scott Lambert

Base power has kept my power on through 3 outages. It's a great company, and a great concept. I totally recommend signing up and getting this innovative battery backup system for your home.

Paul Ivory

Eugene and apprentice Cedric were great battery installers. Didn't mind at all as I asked questions during the installation. Area was left spotless after install. Almost rooting for a local power outage now that it won't affect me :).

Ralph Coleman

Base Power has been a great decision for keeping our lights on during frequent outages and the peace of mind that comes with that is priceless.

Heidi Wind

I’ve had three outages in my area since my Base was installed (5 mos.) All three were barely noticeable other than my WiFi resetting itself afterwards. I highly recommend.

jbhntx001

When storms are approaching and electricity outages a probability… I just smile and go on with my day 😊

Cherry McDermid
Steps to Get Started

Check eligibility in minutes.

See if your home qualifies

We're happy to answer all your questions

If you currently receive electric service from El Paso Electric, this will not change when you enroll in this program.
No. El Paso Electric will remain your electricity provider. Some language on Base's main website refers to customers in deregulated areas of Texas, but it does not apply to El Paso Electric customers.
Your batteries will automatically detect a grid outage and immediately disconnect your home from the grid. During the outage, the battery powers your home and will not be discharged to the grid. When grid power is restored, your home automatically reconnects to the grid, and the battery resumes normal operation.
If you have solar, you will continue to be on net metering and receive credits from El Paso Electric for generation in excess of your monthly consumption. During an outage, your solar panels can continue operating and can charge the battery, helping extend the duration of backup power.
No. Solar is not required to enroll in our program. The battery can charge from the grid, and you can choose to add solar in the future if you'd like.
Base collects payment information only in case you choose to terminate the battery agreement early. If you request removal of the battery before your 10-year agreement term ends, an early termination charge of $250 per battery (equivalent to the upfront incentive you receive) may apply based on program rules.
No. Your bill will continue to reflect only the energy your home uses through your existing utility meter. The battery is installed on a separate meter for program use and does not affect your utility bill. For billing related questions, Base recommends contacting El Paso Electric directly.
Yes. The residential batteries eligible for our program are utility-grade energy storage systems that meet rigorous national safety standards, including UL 9540 and UL 9540A thermal safety testing. These systems are engineered to operate safely in homes and are used widely across Texas and the U.S. in utility-managed programs like ours.
When a friend or neighbor uses your referral link, you'll both receive $250 once their battery system is installed.
The agreement can be transferred to the new owner. Most home buyers see whole-home backup as a value add in the home buying process. If the system must be removed, the cancellation fee still applies.
A family playing together outside their home

Ready to get started? Let's chat.

Our team would love to talk to you about how Base Power can help protect your home from outages.

205 E Riverside Dr, Suite 100,
Austin, TX 78704

Existing members:

Chat with us from your Base Power app or dashboard


Base Power, Inc | Base Texas REP, LLC | Base Power Assets 1, LLC

Registered Retail Electric Provider with the Texas Public Utility Commission, PUCT License #10338.

Our battery systems are certified under standards UL 1973, UL 1741, UL 9540, and UL 9540A for safety and performance.

Accredited by the Better Business Bureau (BBB).

Products, services, and pricing displayed on this page are offered to qualified customers in Texas only.

Product availability, system configurations, and pricing vary by state.

Savings and cost comparison estimates are based on publicly available electricity pricing data from www.powertochoose.org, individual REP Electricity Facts Labels (EFLs), and Base’s proprietary usage modeling. Actual savings vary based on your specific home characteristics, location, energy usage patterns, current electricity rates, battery performance, and market conditions. Past performance and estimates do not guarantee future results.

You can obtain important standardized information that will allow you to compare this product with other offers. Contact at 512-518-1009 or team@basepowercompany.com for more information.

Base Power, Base Pace, and the Base logo are trademarks of Base Power Company. All other trademarks are the property of their respective owners. Products and services are subject to terms, conditions, and availability.

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