How Base works—energy done smarter
The Texas grid is under strain from higher power loads
Think of a scorching Texas summer, with everyone blasting their AC—that’s high demand.
Or picture a calm, cloudy day with no wind to spin turbines and no sun to charge solar panels—that’s low supply.
Sometimes both happen at once. The grid scrambles to keep your lights on.
If it can’t, you’re left in the dark.
Base’s solution works for Texas homes and the grid
Base's shared model provides homeowners with affordable backup power by offering home batteries a lower upfront cost, as Base earns from the grid, not from members.
Base works for your home and the grid
We handle installation, and we own and maintain the system—so you don’t have to worry about upkeep or maintenance.
Our software uses the battery to help the grid when demand surges. That keeps the system balanced—and profitable.
Automatic whole-home backup keeps you powered when the grid fails. Plus, a low, fixed electricity rate year-round.
What you’re paying for
 | Other home backup solutions | Other energy providers |
|---|---|---|
.svg) All-in-one home power and backup for a simple setup fee and membership. Fixed, transparent rates |  Large upfront hardware and installation costs for backup only | Basic electricity service with no backup protection. Variable rates and promotional gimmicks |
Integrate with solar to keep producing when grid is down, and plugs into generator for infinite backup | Solar and generator integrations available | Often below market-average solar buyback rates |
Full system control via mobile app (with real time power monitoring) | Basic mobile applications available | Hard to use mobile interface with complex bills |
All maintenance and servicing included in membership | Each maintenance or service request costs $300 + with time to complete | No maintenance required |
Base is your energy provider and backup power provider in one.
We install a large battery (from 25 kWh to 50 kWh) at your home for a low upfront cost. You get power from us at competitive rates because our batteries help balance the grid—charging when demand is low discharging when the grid needs support. When the power goes out, your battery automatically kicks in to keep your home running. Our current system protects against 97% of outages.
To get with Base, you pay a $50 refundable deposit upfront. This deposit applies toward your one-time installation cost once your battery is installed.
Installation Costs
- Installation fee: $695 or $995 (varies by zip code and plan)
- Your $50 deposit will be credited toward this fee
Ongoing Costs
Membership Fee
- $19/mo or $29/mo, depending on your plan
Monthly Energy Bills
- Energy rate: 8.5¢/kWh plus your utility’s transmission and delivery fees
- If you have solar panels, Base buys back any excess energy you produce at:
- 3¢/kWh plus a real-time wholesale rate bonus
You can see Base's latest plans and Electricity Facts Labels (EFLs) here.
Calculate Your Savings
Use our bill comparison tool to see how much you could save with Base.
Base offers a significantly less expensive backup battery solution compared to alternatives due to the unique shared business model: Base earns income from the power grid instead of homeowners.
This business model allows you to get energy backup without paying tens of thousands of dollars for a traditional generator. An expensive solar system and solar battery also requires a massive upfront investment which often can take longer than the lifespan of the system to pay back. With Base, you pay just a one-time installation cost that pays the team of electricians to install the battery on your home.
Base offers fair, fixed rates and reliable backup power. Since revenue comes from the grid, not customers, Base avoids hidden fees and surprise rate hikes. Your agreement also legally guarantees your rates stay below the market average.
No, you don’t need solar to use our batteries. You don’t need solar to use Base because the batteries are designed to store energy directly from the grid. This allows you to access reliable backup power and lower energy costs without relying on solar panels.
That said, if you already have solar, Base works seamlessly with it. Plus, you can always add solar later—our batteries are designed to easily integrate with solar systems. And Base offers competitive solar buyback prices.
PRICING OVERVIEW
Refundable Preorder
$50
40 kWh Battery
FREE
Installation (due on activation)
$1500
Energy Service
Determined at activation
To get with Base, you pay a $50 refundable deposit upfront. This deposit applies toward your one-time installation cost once your battery is installed.
Installation Costs
- Installation fee: $695 or $995 (varies by zip code and plan)
- Your $50 deposit will be credited toward this fee
Ongoing Costs
Membership Fee
- $19/mo or $29/mo, depending on your plan
Monthly Energy Bills
- Energy rate: 8.5¢/kWh plus your utility’s transmission and delivery fees
- If you have solar panels, Base buys back any excess energy you produce at:
- 3¢/kWh plus a real-time wholesale rate bonus
You can see Base's latest plans and Electricity Facts Labels (EFLs) here.
Calculate Your Savings
Use our bill comparison tool to see how much you could save with Base.
Base offers a significantly less expensive backup battery solution compared to alternatives due to the unique shared business model: Base earns income from the power grid instead of homeowners.
This business model allows you to get energy backup without paying tens of thousands of dollars for a traditional generator. An expensive solar system and solar battery also requires a massive upfront investment which often can take longer than the lifespan of the system to pay back. With Base, you pay just a one-time installation cost that pays the team of electricians to install the battery on your home.
Base offers fair, fixed rates and reliable backup power. Since revenue comes from the grid, not customers, Base avoids hidden fees and surprise rate hikes. Your agreement also legally guarantees your rates stay below the market average.
Base operates today in select deregulated regions of Texas. A deregulated region means you can choose your energy provider.
Base currently operates in the north of Austin area and DFW Metroplex (excluding Dallas City). We're expanding quickly to both regulated and deregulated regions and can join our waitlist here.
To check if your home is eligible for Base, enter your address here.
No, you don’t need solar to use our batteries. You don’t need solar to use Base because the batteries are designed to store energy directly from the grid. This allows you to access reliable backup power and lower energy costs without relying on solar panels.
That said, if you already have solar, Base works seamlessly with it. Plus, you can always add solar later—our batteries are designed to easily integrate with solar systems. And Base offers competitive solar buyback prices.
How long your Base battery lasts depends on four main factors:
- How much power you use: This is the most important factor. A battery stores a fixed amount of energy when the grid is down, so running high-usage devices (like A/C or laundry machines) will shorten backup time, just like a bigger water hose will drain a bucket more quickly. Reducing your power usage will extend it. We deploy larger batteries than the typical market size so that you can last longer.
- Battery charge at the start of an outage: Backup time depends on how charged your battery is when the power goes out. Base actively monitors charge levels, maintaining an average 93% charge over the course of a month. Our outage protection software tries to ensure that your battery has sufficient charge to las most outages, even though we sometimes lower it to 20% to perform our grid-balancing operations.
- How many batteries you have: Most homes get one battery (20-25 kWh), though some may qualify for two batteries (50 kWh). More batteries mean more backup power.
- Additional generation sources: Base batteries integrate with solar panels, which can extend your backup duration during an outage.
We calculate backup duration based on your battery's charge level and capacity. The high range shows backup time 90% of the time, while the low range reflects a 10% chance of a lower charge during an outage. Backup time won’t go below the low range unless appliance usage increases.
Here is a breakdown of how energy usage translates to battery duration:
- Low usage (e.g., fridge, freezer, and lights):
- Single battery: 30–40 hours
- Two batteries: 60–81 hours
- Average usage (typical appliances, some A/C):
- Single battery: 10–13 hours
- Two batteries: 20–27 hours
- High usage (heavy appliances like A/C or electric heaters):
- Single battery: 2–3 hours
- Two batteries: 4–5 hours
When your power goes out, we’ll notify you and monitor your battery’s status. If it’s running low, we’ll recommend turning off high-usage appliances to extend your backup time.
Yes!
If you're a prospective Base member, email team@basepowercompany.com or call/text us at (512) 518-1009.
If you're a current Base member and need support, the fastest way to get in touch is chatting with us from your Base Power app or account dashboard. You can also text us at (866) 479-7697 or email us at support@basepowercompany.com.
Base is a modern power company on a mission to make Texans’ power more reliable and affordable. Base customers save on their monthly electric bills and enjoy power without interruption through a battery-powered home energy service.
When you switch to Base as your energy provider, you get a battery for 1/10 of the cost of other backup batteries or generators. When the grid is up and running, the Base battery will improve grid stability, and when the grid goes down, Base will protect customers’ homes from power outages. Base customers gain access to reliable battery backup and bill stability, without the high upfront costs of traditional home batteries or needing to install solar.
The upfront cost is a one-time fee of $3,000 to cover installation, which is 1/10 of the cost of other home batteries or generators on the market today.
To get your custom quote for energy, submit your information on the website. When it’s your turn to come off of the waitlist, Base will inform you of your personalized energy rate.
Base operates in deregulated areas of Texas where you can select your own provider, including regions serviced by the following Transmission and Distribution Utilities (TDUs): Oncor, Centerpoint, TNMP, AEP, and Lubbock Power and Light. Enter your address to check your home’s eligibility and the timeline for installation.
There are four steps in switching to Base:
(1) a quick consultation to make sure your home qualifies for service
(2) enrollment in our retail electricity service and in our battery agreements
(3) a couple of signatures on permitting documents
(4) scheduling your battery install. Base will handle everything else
This process can take between 1-5 weeks from start to finish. You can read more about each of these steps in our guide.
With Base's Gen 1 technology, the average customer is fully protected from 97% of potential outages. As we improve our prediction software and battery network, outage coverage will improve over time.
In the event of an outage, Base notifies customers with their expected battery duration, tips to extend their coverage, and a timeline for grid power restoration.
Base offers home backup for critical appliances, like your fridge, lights, and outlets. The loads we cover depend on your subpanel, i.e. the breaker box often found in the garage. You can learn more by joining our waitlist - when Base becomes available, our team of engineers will conduct a site survey to tell you exactly what will be backed up.
Base offers a 20kWh battery and 11kW inverter, one of the largest home backup systems on the market. Our batteries have longer duration and can backup more appliances in your home than almost any other home backup solution.
Base batteries are designed to last over 15 years and withstand extreme temperatures. Base owns the battery and will handle the warranty and any other maintenance on the system.
Yes, Base batteries can integrate with existing solar panels, enhancing the value and efficiency of your solar system in a more cost effective way than high cost alternatives. Solar installations are more complex and provide whole home back up.
Base's solar integration does not affect your warranty. We do not need to rewire your existing solar devices to install. Feel free to send your warranty to team@basepowercompany.com to confirm.
If you don’t have solar yet but would like both solar panels and a battery installed, Base expects to add this offering in the future. We recommend signing up so you are the first to know about availability.
Base's hardware is UL certified - the ‘gold standard’ of electrical systems safety for all home appliances. Our electricians are licensed, bonded, insured + certified. All electricians work under a Master Electrician.
Here’s a summary of the Base Agreements:
1) Base can access the battery when necessary, and handles maintenance & warranty. All applicable warranties from the installer and manufacturer are passed to you.
2) Base will be your energy provider for the life of the battery and will renew energy prices annually below the market average
3) If you move, you can transfer to the next homeowner at no cost to you or them
4) As Base is in Beta, back up energy should not be used for life critical devices and cannot be guaranteed
5) You can't steal or damage the battery without fees.
If you ever want to cancel with Base, you only have to pay for de-installation, which is $1,000. You don’t have to pay for de-installation if you move after 5 years, transfer to the next homeowner, or if the renewal price exceeds market average.
If your contract is up within the next 3 months, we’ll schedule your switch and installation to avoid triggering the early cancellation fee. If not, we’ll cover up to $250 of your early cancellation fee for switching. Please contact us to review your exact situation so we can help.
Certainly, shoot us a text at 866-479-7697 and we’ll give you a call.
Reliable electricity for your home
Switch to Base as your electricity provider to power your home with a free backup battery, professionally installed for $1,500.
Our Beta is now available in select regions of Texas.