Learn about Base

We created these quick explainer videos to answer the big questions — like what Base is, how the energy rate works, and what makes Base different, so you can make an educated decision and see if Base is right for you.

When the power’s out, thousands of Base members stay up and running.

"In 2021, we lost power for almost three and a half days. Our mindset after that was to ensure that our family is safe and we can keep the power on."
Nikki & Mike
|
Pflugerville, TX
“I don't even know if we've even any had any kind of outage, because I've never lost power since I've had [Base] installed.”
Carla C.
|
Pflugerville, TX
“ I need my Base for that reliability, for that sense of security. We're not beholden onto . . . the state's grid or mother nature.”
Boz S.
|
Georgetown, TX

Ready to get started?

Affordable, more reliable energy is just a few clicks away.

Webinars

Join us for live and recorded webinars where we break down how Base works, share product updates, and answer real questions from the community.

Tools and downloads

Explore free tools and downloads designed to help you make smarter energy decisions — from savings calculators to outage prep checklists.
Compare your rate
Understand what switching to Base could save you and the costs associated with the switch.

Got questions? We’re here to help.

We’ve got you covered. From how-tos, to real stories from members like you — everything you need to feel confident about switching to Base is just a click away.
Talk to an Energy Advisor
Schedule a free phone consultation with an energy expert at Base to get a custom analysis on your home's power usage.
Help Center
Get quick, clear answers to common questions about your service, billing, and how Base works.
Blog
Stay informed with tips, insights, and updates on Texas energy, grid reliability, and smarter power choices.
Press
See what the media is saying about Base and how we’re helping reshape the future of energy in Texas.

We're happy to answer all your questions

What is Base? How does it work?

Base is your energy provider and backup power provider in one.

We install a large battery (from 25 kWh to 50 kWh) at your home for a low upfront cost. You get power from us at competitive rates because our batteries help balance the grid—charging when demand is low discharging when the grid needs support. When the power goes out, your battery automatically kicks in to keep your home running. Our current system protects against 97% of outages.

How much does Base cost? How much will I pay for energy?

To get with Base, you pay a $50 refundable deposit upfront. This deposit applies toward your one-time installation cost once your battery is installed.

Installation Costs

  • Installation fee: $695 or $995 (varies by zip code and plan)
  • Your $50 deposit will be credited toward this fee

Ongoing Costs

Membership Fee

  • $19/mo or $29/mo, depending on your plan

Monthly Energy Bills

  • Energy rate: 8.5¢/kWh plus your utility’s transmission and delivery fees
  • If you have solar panels, Base buys back any excess energy you produce at:
    • 3¢/kWh plus a real-time wholesale rate bonus

You can see Base's latest plans and Electricity Facts Labels (EFLs) here.

Calculate Your Savings

Use our bill comparison tool to see how much you could save with Base.

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Why is Base significantly less expensive than alternatives?

Base offers a significantly less expensive backup battery solution compared to alternatives due to the unique shared business model: Base earns income from the power grid instead of homeowners.

This business model allows you to get energy backup without paying tens of thousands of dollars for a traditional generator. An expensive solar system and solar battery also requires a massive upfront investment which often can take longer than the lifespan of the system to pay back. With Base, you pay just a one-time installation cost that pays the team of electricians to install the battery on your home.

Base offers fair, fixed rates and reliable backup power. Since revenue comes from the grid, not customers, Base avoids hidden fees and surprise rate hikes. Your agreement also legally guarantees your rates stay below the market average.

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Does Base require solar?

No, you don’t need solar to use our batteries. You don’t need solar to use Base because the batteries are designed to store energy directly from the grid. This allows you to access reliable backup power and lower energy costs without relying on solar panels.

That said, if you already have solar, Base works seamlessly with it. Plus, you can always add solar later—our batteries are designed to easily integrate with solar systems. And Base offers competitive solar buyback prices.

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