Base is both an energy provider and a battery company. 

By joining Base, you get the benefit of:

• Backup power protection whenever the grid goes out.
• A low rate on energy that is always guaranteed to be below the market average.
• Monitoring and maintenance covered by our team of engineers as long as you remain a Base member.

A huge benefit to our members is that the battery is a shared resource that allows us to provide grid stability operations (which is how we are able to recoup the $15,000 - 30,000+ upfront investment that Base makes in the hardware) while shielding you from grid outages.  Together, we are building a future for Texans that provides reliable, affordable power and keeps you protected from disruption to your daily life.

Joining Base

1. Battery Deposit

To reserve your battery, you'll be prompted to submit a $50 refundable battery deposit.  After submitting your deposit, we’ll ask you to upload pictures of your home's electrical system and the area outside around the meter to make sure your home is up to code and has the space requirements for the installation.

This will let us know if we can actually serve you and how many batteries your home is eligible for.

2. Enrollment

Once our team has determined we can serve you, we'll invite you to enroll in Base as your Retail Energy Provider (REP).  Base will take care of the switch from your old provider - there is no action needed from you.

We’ll cover up to $250 of any early cancellation fee for switching. Please send us proof of payment to support@basepowercompany.com and we'll reimburse you on your next energy bill from Base.

REP Contract Details

Please read our Terms of Service and Your Rights as a Customer.

We will not be able to switch you to our REP until you've paid all invoices under REP contract details.

3. Permitting

Our team will work to coordinate with your municipality and your distribution utility to acquire the proper permits. Although Base will assume the leading role in driving these permits forward, we'll need your signature on a couple of documents. Receiving the proper permits can take between 2-6 weeks.

4. Installation

A Base representative will coordinate with you regarding installation scheduling. Battery installation will likely only take one day from 9AM to 5PM. There will be a period during which power will be cut to your home as we configure backup functionality.

It's important that you are accessible on installation day so we can connect the battery to your Wi-Fi and give you notice of power being cut to your home.

Below are examples of our different battery configurations.

Battery Operation

We will provide you energy from the grid when the grid is working, and our battery will back up your home when the grid goes down. The switch is automatic – the 0.3 second delay during the transfer will seem to you like a flicker or dimming of your lights.