How Base Works
For the price of installation, get the security of battery backup while supporting Texas' grid.
Protect Your Home
$0
Save On Your Monthly Power Bills
Note: This is our most common energy charge. Energy charges can vary by geographic area.
100% Renewable
Up to $250
Note: This is our most common energy charge. Energy charges can vary by geographic area.
Up to $250
Delivery Timeline
Customer Stories
Base protects homeowners from power outages and reduces their energy bills with a battery-powered home energy service.
When you switch to Base as your energy provider, you get a home battery for a fraction of the cost of other backup batteries or generators. The upfront cost is low because when the grid is up and running, the battery performs grid balancing: it charges when electricity is cheap and discharges when electricity is expensive. This allows the battery to pay for itself over time without the customer having to think about it. Savings are passed on to Base customers via lower monthly energy bills.
When the grid goes down, Base customers get exclusive access to the stored energy to protect their home from power outages. Base’s beta outage prediction technology protects customers from 97% of outages. As Base improves its prediction software and the battery network, backup duration and performance will improve over time.
Base has two key pricing components:
Upfront Fee: The Base battery is a 20-kWh battery, one of the largest home batteries on the market. Comparable backup systems, including installation, cost approximately $20K. With Base, homeowners only pay a one-time installation fee. Base installation fee is typically $3K, but can be lower in different cities. For the $3K installation, Base offers 0% interest payment plans.
Monthly Energy Bills: As your energy provider, Base guarantees that its rates will always be below the market average consumption rates. Base’s rates energy charges are dependent on your address. If you have solar, Base offers competitive buyback for all of your overproduction (regardless of whether the solar energy goes into the battery or to the grid) at a rate of real-time wholesale plus 3 ¢/kWh. Send us a copy of your latest energy bill at team@basepowercompany.com, and Base will provide a cost comparison. See Base's latest plans and Electricity Facts Labels (EFLs) here.
Base operates in select deregulated regions of Texas where you can choose your energy provider, including areas served by the following Transmission and Distribution Utilities (TDUs): Oncor, CenterPoint, TNMP, AEP, and Lubbock Power and Light.
Enter your address to check your home’s eligibility and the timeline for installation.
Yes, Base serves customers with and without solar. Base’s batteries are easy to integrate with solar panels, and the integration does not affect your warranty or require any rewiring of your solar system.
Reasons why solar customers choose Base:
- Your home remains powered during an outage.
- Outage protection is extended because your solar panels can continue recharging your battery.
- Base offers a competitive buyback program that can double the average value of your solar energy. You get credit for all of your solar overproduction (whether it goes into the battery or back to the grid) at a rate of real-time wholesale plus 3¢/kWh.
You can install a Base battery now and easily install solar panels later on as well.
Base batteries protect customers from 97% of outages. Depending on household energy usage, outage protection can last from 6 to 24 hours.
For solar customers, outage protection is even longer since your solar panels can continue to charge the battery.
In the event of an outage, Base notifies customers of their expected battery duration, tips to extend their coverage, and a timeline for grid power restoration.
Certainly, you can email us at team@basepowercompany.com or call/text us at (512) 518-1009.
If you're a current customer and need support, please reach out to our toll-free number (866) 479-7697.
Base is a modern power company on a mission to make Texans’ power more reliable and affordable. Base customers save on their monthly electric bills and enjoy power without interruption through a battery-powered home energy service.
When you switch to Base as your energy provider, you get a battery for 1/10 of the cost of other backup batteries or generators. When the grid is up and running, the Base battery will improve grid stability, and when the grid goes down, Base will protect customers’ homes from power outages. Base customers gain access to reliable battery backup and bill stability, without the high upfront costs of traditional home batteries or needing to install solar.
The upfront cost is a one-time fee of $3,000 to cover installation, which is 1/10 of the cost of other home batteries or generators on the market today.
To get your custom quote for energy, submit your information on the website. When it’s your turn to come off of the waitlist, Base will inform you of your personalized energy rate.
Base operates in deregulated areas of Texas where you can select your own provider, including regions serviced by the following Transmission and Distribution Utilities (TDUs): Oncor, Centerpoint, TNMP, AEP, and Lubbock Power and Light. Enter your address to check your home’s eligibility and the timeline for installation.
There are four steps in switching to Base:
(1) a quick consultation to make sure your home qualifies for service
(2) enrollment in our retail electricity service and in our battery agreements
(3) a couple of signatures on permitting documents
(4) scheduling your battery install. Base will handle everything else
This process can take between 1-5 weeks from start to finish. You can read more about each of these steps in our guide.
With Base's Gen 1 technology, the average customer is fully protected from 97% of potential outages. As we improve our prediction software and battery network, outage coverage will improve over time.
In the event of an outage, Base notifies customers with their expected battery duration, tips to extend their coverage, and a timeline for grid power restoration.
Base offers home backup for critical appliances, like your fridge, lights, and outlets. The loads we cover depend on your subpanel, i.e. the breaker box often found in the garage. You can learn more by joining our waitlist - when Base becomes available, our team of engineers will conduct a site survey to tell you exactly what will be backed up.
Base offers a 20kWh battery and 11kW inverter, one of the largest home backup systems on the market. Our batteries have longer duration and can backup more appliances in your home than almost any other home backup solution.
Base batteries are designed to last over 15 years and withstand extreme temperatures. Base owns the battery and will handle the warranty and any other maintenance on the system.
Yes, Base batteries can integrate with existing solar panels, enhancing the value and efficiency of your solar system in a more cost effective way than high cost alternatives. Solar installations are more complex and provide whole home back up.
Base's solar integration does not affect your warranty. We do not need to rewire your existing solar devices to install. Feel free to send your warranty to team@basepowercompany.com to confirm.
If you don’t have solar yet but would like both solar panels and a battery installed, Base expects to add this offering in the future. We recommend signing up so you are the first to know about availability.
Base's hardware is UL certified - the ‘gold standard’ of electrical systems safety for all home appliances. Our electricians are licensed, bonded, insured + certified. All electricians work under a Master Electrician.
Here’s a summary of the Base Agreements:
1) Base can access the battery when necessary, and handles maintenance & warranty. All applicable warranties from the installer and manufacturer are passed to you.
2) Base will be your energy provider for the life of the battery and will renew energy prices annually below the market average
3) If you move, you can transfer to the next homeowner at no cost to you or them
4) As Base is in Beta, back up energy should not be used for life critical devices and cannot be guaranteed
5) You can't steal or damage the battery without fees.
If you ever want to cancel with Base, you only have to pay for de-installation, which is $1,000. You don’t have to pay for de-installation if you move after 5 years, transfer to the next homeowner, or if the renewal price exceeds market average.
If your contract is up within the next 3 months, we’ll schedule your switch and installation to avoid triggering the early cancellation fee. If not, we’ll cover up to $250 of your early cancellation fee for switching. Please contact us to review your exact situation so we can help.
Certainly, shoot us a text at 866-479-7697 and we’ll give you a call.
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