Outage protection without breaking the bank
Base’s innovative solution offers a home backup battery to Texas homeowners for just the cost of installation.
Enter your address to get your pricing.
The most affordable home backup in Texas (and we mean a lot more affordable)
The way power should be
Traditional energy providers are middle men guilty of confusing plans, hidden fees, and gimmicky sales tactics.
Base is a new kind of power company — transparent, reliable, affordable.
Join our reliable and affordable retail electric provider (REP).
Base is the first power company to include a home backup solution. We also don't believe it should cost you to switch, so we cover up to $250 in early termination fees.
Specific rates are dependent on your zip code. See rates in your area by entering your information here.
No gimmicks, no seasonal prices, no hidden fees.
Our rates are transparent and below market average (and guaranteed to stay that way).
Fastest solar payback in Texas.
Because of the battery, Base is able to offer one of the best solar buyback programs. We pay for all export, whether to the grid or to the battery at a rate of real-time wholesale plus 3 ¢/kWh
Installation cost and energy charges are the same for solar homeowners. While solar is not required, Base integrates with existing solar panels, and homeowners can always add solar after installing Base.
Customer Stories
Base's innovative model allows homeowners to get all the benefits of backup without the high cost for the hardware.
When you switch to Base, you get a home battery for just the cost of installation, which is a fraction of the cost of other backup batteries or generators. We're able to do this because Base's solution allows us to get paid by the grid, rather than by homeowners. When the grid is up and running, the battery discharges energy when it is needed most. This allows the battery to pay for itself over time without the member having to think about it. Savings are passed on to Base members via the battery, low monthly energy bills, and zero service and maintenance costs.
When the grid goes down, the Base member gets exclusive access to the stored energy to protect their home from power outages. On average, the Base battery maintains a 93% state of charge. Base’s outage prediction technology fully protects customers from the vast majority of outages.
Base has two key pricing components:
Upfront Fee: The Base battery is a 20-50 kWh backup system, one of the largest home systems on the market. Comparable backup systems, including installation, cost approximately $10K-30K. With Base, homeowners only pay a one-time installation fee. Base installation fee is typically $3K, but is dependent on zip code and battery size. Base offers 0% interest payment plans.
Monthly Energy Bills: As your energy provider, Base guarantees that its rates will always be below the market average consumption rates. Base’s rates energy charges are dependent on your address. If you have solar, Base offers competitive buyback for all of your overproduction (regardless of whether the solar energy goes into the battery or to the grid) at a rate of real-time wholesale plus 3 ¢/kWh. Send us a copy of your latest energy bill at team@basepowercompany.com, and Base will provide a cost comparison. See Base's latest plans and Electricity Facts Labels (EFLs) here.
Base operates in select deregulated regions of Texas where you can choose your energy provider, including areas served by the following Transmission and Distribution Utilities (TDUs): Oncor, CenterPoint, TNMP, AEP, and Lubbock Power and Light.
Enter your address to check your home’s eligibility and the timeline for installation.
Simply put, in a longer outage, if you reduce your usage to the fridge/freezer, lights, and a few hours of A/C per day, you’ll get around one day of backup with a single battery and up to 3+ days of backup with two batteries. If you stick to average power usage, it’ll be closer to ~12 hours with a single battery and ~24 hours with two. If you don’t reduce A/C, electric heaters, or any other power-hungry appliances, it could only provide a few hours of backup. Generation sources like solar or generators only help to extend the duration.
The backup duration of Base batteries depends on four main factors:
How much power you use: Higher usage shortens backup time, while reducing power usage extends it. This is the most impactful factor.
Battery charge when the outage starts: The backup duration is directly tied to how charged the batteries are.
How many batteries you have: This determines your total available energy. Most customers will get one battery (20-25 kWh), though some may qualify for two batteries (50 kWh).
Generation sources: Base batteries can integrate with solar panels and/or generators, increasing the duration in an outage.
Consider the following power usage scenarios:
Low usage (500 W): In more critical, longer-duration outages, most homes can reduce usage to ~300 W by running just the fridge and a few lights. For example, average power usage over 24 hours, with a baseline of fridge & freezer (150 W), lights (30 W), plus a few hours of A/C use (2 * 1500 W / 24 = ~125 W in a day), totals around 300 W of average usage.
Average usage (1.5 kW): The average Texas home uses ~1100 kWh per month. This equates to some A/C to maintain tolerable temperatures, along with typical lights, fridge, pool pump, washer/dryer, and other appliance usage.
High usage (8 kW): By running 1-2 A/C units on a hot July day or an electric heater on a cold winter day, you can pull 8+ kW continuously. This type of usage will quickly drain the battery. While most outages last only a few hours, and few occur during summer, it’s important to understand that batteries aren’t built large enough to sustainably run these types of loads.
You can review our EFLs on this link.
Certainly, you can email us at team@basepowercompany.com or call/text us at (512) 518-1009.
If you're a current member and need support, please reach out to our toll-free number (866) 479-7697.
Base is a modern power company on a mission to make Texans’ power more reliable and affordable. Base customers save on their monthly electric bills and enjoy power without interruption through a battery-powered home energy service.
When you switch to Base as your energy provider, you get a battery for 1/10 of the cost of other backup batteries or generators. When the grid is up and running, the Base battery will improve grid stability, and when the grid goes down, Base will protect customers’ homes from power outages. Base customers gain access to reliable battery backup and bill stability, without the high upfront costs of traditional home batteries or needing to install solar.
The upfront cost is a one-time fee of $3,000 to cover installation, which is 1/10 of the cost of other home batteries or generators on the market today.
To get your custom quote for energy, submit your information on the website. When it’s your turn to come off of the waitlist, Base will inform you of your personalized energy rate.
Base operates in deregulated areas of Texas where you can select your own provider, including regions serviced by the following Transmission and Distribution Utilities (TDUs): Oncor, Centerpoint, TNMP, AEP, and Lubbock Power and Light. Enter your address to check your home’s eligibility and the timeline for installation.
There are four steps in switching to Base:
(1) a quick consultation to make sure your home qualifies for service
(2) enrollment in our retail electricity service and in our battery agreements
(3) a couple of signatures on permitting documents
(4) scheduling your battery install. Base will handle everything else
This process can take between 1-5 weeks from start to finish. You can read more about each of these steps in our guide.
With Base's Gen 1 technology, the average customer is fully protected from 97% of potential outages. As we improve our prediction software and battery network, outage coverage will improve over time.
In the event of an outage, Base notifies customers with their expected battery duration, tips to extend their coverage, and a timeline for grid power restoration.
Base offers home backup for critical appliances, like your fridge, lights, and outlets. The loads we cover depend on your subpanel, i.e. the breaker box often found in the garage. You can learn more by joining our waitlist - when Base becomes available, our team of engineers will conduct a site survey to tell you exactly what will be backed up.
Base offers a 20kWh battery and 11kW inverter, one of the largest home backup systems on the market. Our batteries have longer duration and can backup more appliances in your home than almost any other home backup solution.
Base batteries are designed to last over 15 years and withstand extreme temperatures. Base owns the battery and will handle the warranty and any other maintenance on the system.
Yes, Base batteries can integrate with existing solar panels, enhancing the value and efficiency of your solar system in a more cost effective way than high cost alternatives. Solar installations are more complex and provide whole home back up.
Base's solar integration does not affect your warranty. We do not need to rewire your existing solar devices to install. Feel free to send your warranty to team@basepowercompany.com to confirm.
If you don’t have solar yet but would like both solar panels and a battery installed, Base expects to add this offering in the future. We recommend signing up so you are the first to know about availability.
Base's hardware is UL certified - the ‘gold standard’ of electrical systems safety for all home appliances. Our electricians are licensed, bonded, insured + certified. All electricians work under a Master Electrician.
Here’s a summary of the Base Agreements:
1) Base can access the battery when necessary, and handles maintenance & warranty. All applicable warranties from the installer and manufacturer are passed to you.
2) Base will be your energy provider for the life of the battery and will renew energy prices annually below the market average
3) If you move, you can transfer to the next homeowner at no cost to you or them
4) As Base is in Beta, back up energy should not be used for life critical devices and cannot be guaranteed
5) You can't steal or damage the battery without fees.
If you ever want to cancel with Base, you only have to pay for de-installation, which is $1,000. You don’t have to pay for de-installation if you move after 5 years, transfer to the next homeowner, or if the renewal price exceeds market average.
If your contract is up within the next 3 months, we’ll schedule your switch and installation to avoid triggering the early cancellation fee. If not, we’ll cover up to $250 of your early cancellation fee for switching. Please contact us to review your exact situation so we can help.
Certainly, shoot us a text at 866-479-7697 and we’ll give you a call.
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