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What is Base? How does it work?

Base protects homeowners from power outages and reduces their energy bills with a battery-powered home energy service.
When you switch to Base as your energy provider, you get a home battery for a fraction of the cost of other backup batteries or generators. The upfront cost is low because when the grid is up and running, the battery performs grid balancing: it charges when electricity is cheap and discharges when electricity is expensive. This allows the battery to pay for itself over time without the customer having to think about it. Savings are passed on to Base customers via lower monthly energy bills.
When the grid goes down, Base customers get exclusive access to the stored energy to protect their home from power outages. Base’s beta outage prediction technology protects customers from 97% of outages. As Base improves its prediction software and the battery network, backup duration and performance will improve over time.

Can I be a Base customer if I have solar?

Yes, Base serves customers with and without solar. Base’s batteries are easy to integrate with solar panels, and the integration does not affect your warranty or require any rewiring of your solar system.
Reasons why solar customers choose Base:
Your home remains powered during an outage.
Outage protection is extended because your solar panels can continue recharging your battery.
Base offers a competitive buyback program that can double the average value of your solar energy. You get credit for all of your solar overproduction (whether it goes into the battery or back to the grid) at a rate of real-time wholesale plus 3¢/kWh.
You can install a Base battery now and easily install solar panels later on as well.

Affordable solar battery for Texan homeowners

Get reliable backup for your solar system and competitive buyback rates.

Beta now available in select regions of Texas

As seen in

Keep your power on when the grid goes down.

Reduce your monthly bill with top solar buyback rates.

Keep solar running during outages
Don't let your solar investment go dark when the grid fails. Base keeps your panels producing and your home powered through any outage.
Most affordable battery on the market
The only cost for the Base backup battery is for installation. No equipment costs, no maintenance costs. Lifetime service included.
Lower electricity bills
Real-time wholesale rates plus 3¢/kWh for excess production, with credits that reduce your total bill—including delivery fees.

Have questions? Let’s chat.

Our Energy Advisors are happy to provide you with a plan for how to best protect your home and lower power costs, fully customized to your home and preferences.

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Honestly was surprised at how easy and how quickly they installed it.... The batteries already have helped us keep on the power steadily from a storm last night so THANK YOU!
John, Arlington
“Power just went out on my street and the battery kicked right on. Sitting here watching the game like nothing happened...”
Jayson, Georgetown
“...love the comfort of having a backup battery that is much less costly than a generator. I recommend giving them a call!”
Carol, Round Rock
“What can be better than lower electric bills and a large storage battery to cover power outages. Super friendly staff and very professional. Their service is second to none.”
Brian, Pflugerville
“I thought it was too good to be true... Have been through two power outages so far and was able to continue life uninterrupted.”
Deborah, Round Rock
“The idea of saving money, having a backup system, and environmentally friendly were the top reasons I chose Base. It is quiet, efficient, and a great thing for our planet.”
Mitchell, Copperas Cove
“The fact that I can get a battery backup solution for the cost of installation and lower the cost of my electricity bill at the same time is pretty much a no brainer for me.”
Orlando, Round Rock
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Never lose solar power during an outage

Most solar systems shut down when the grid fails—even on sunny days. Base changes that by keeping your panels producing and your home running through any outage.

Your investment keeps working when you need it most, providing reliable power day and night.

Review the Base home backup system

Solar battery storage without the high costs

Most solar batteries cost $12,000 or more with installation. Base starts at  $495—about 15x cheaper than other options. No equipment costs, no maintenance fees.

Just simple, transparent pricing that makes solar storage accessible to every homeowner.

See pricing details

Earn more from your solar production

Base pays you real-time wholesale electricity rates plus 3¢/kWh for your excess solar production, with credits applied to your entire bill—not just delivery fees. Combine that with lower base energy rates and no hidden fees, and you get more value from your solar investment.

Plus, as a Base member, you get reliable backup power during outages.

How Base works with solar

We are happy to answer all your questions.

View All FAQs

What is Base? How does it work?

Base protects homeowners from power outages and reduces their energy bills with a battery-powered home energy service.
When you switch to Base as your energy provider, you get a home battery for a fraction of the cost of other backup batteries or generators. The upfront cost is low because when the grid is up and running, the battery performs grid balancing: it charges when electricity is cheap and discharges when electricity is expensive. This allows the battery to pay for itself over time without the customer having to think about it. Savings are passed on to Base customers via lower monthly energy bills.When the grid goes down, Base customers get exclusive access to the stored energy to protect their home from power outages. Base’s beta outage prediction technology protects customers from 97% of outages. As Base improves its prediction software and the battery network, backup duration and performance will improve over time.

Does Base work with my solar?

Yes, Base serves members with and without solar. Base’s batteries are easy to integrate with solar panels, and the integration does not affect your warranty or require any rewiring of your solar system.
Reasons why solar members choose Base:
Your home remains powered during an outage.Outage protection is extended because your solar panels can continue recharging your battery.Base offers a competitive buyback program that can double the average value of your solar energy. You get credit for all of your solar overproduction (whether it goes into the battery or back to the grid) at a rate of real-time wholesale plus 3¢/kWh.You can install a Base battery now and easily install solar panels later on as well.

Ready to supercharge your solar?
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BASE BETA OVERVIEW
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PRICING OVERVIEW

  • Refundable Preorder

    $50

  • 40 kWh Battery

    FREE

  • Installation (due on activation)

    $1500

  • Energy Service

    Determined at activation

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Submit your information and we'll add you to the waitlist in your area. The more people that sign up in your neighborhood, the faster we can bring Base.

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FAQ
Why is Base significantly less expensive than alternatives?

Base offers a significantly less expensive backup battery solution compared to alternatives due to the unique shared business model: Base earns income from the power grid instead of homeowners. 

This business model allows you to get energy backup without paying tens of thousands of dollars for a traditional generator. An expensive solar system and solar battery also requires a massive upfront investment which often can take longer than the lifespan of the system to pay back. With Base, you pay just a one-time installation cost that pays the team of electricians to install the battery on your home. 

Base offers fair, fixed rates and reliable backup power. Since revenue comes from the grid, not customers, Base avoids hidden fees and surprise rate hikes. Your contract also legally guarantees your rates stay below the market average.

How much does Base cost? How much will I pay for energy?

Base has three key pricing components:

One-time set-up fee: $495 for a 25 kWh battery or $995 for 50 kWh dual battery system. Professional installation included.

Annual membership: $195/year for single battery or $345/year for dual battery system. Includes maintenance, 24/7 support, and system monitoring.

Monthly energy bills: Base guarantees rates below market average. Your exact rate depends on location. For solar homes, we buy back excess production at wholesale plus 3¢/kWh.

Want a detailed cost comparison? Send your latest energy bill to team@basepowercompany.com.

Where is Base available?

Base operates today in select deregulated regions of Texas. A deregulated region means you can choose your energy provider. 

Base currently operates in the north of Austin area and DFW Metroplex (excluding Dallas City). We're expanding quickly to both regulated and deregulated regions and can join our waitlist here. 

To check if your home is eligible for Base, enter your address here.

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Does Base require solar?

No, you don’t need solar to use our batteries. You don’t need solar to use Base because the batteries are designed to store energy directly from the grid. This allows you to access reliable backup power and lower energy costs without relying on solar panels. 

That said, if you already have solar, Base works seamlessly with it. Plus, you can always add solar later—our batteries are designed to easily integrate with solar systems. And Base offers competitive solar buyback prices. 

Where can I see Base’s Electricity Facts Labels (EFLs)?

You can review our Electricity Facts Labels (EFLs) here. 

In deregulated markets—where you can choose your energy provider—power companies are required to provide an EFL. This document includes all the key details about a plan. EFLs are designed to help you make an informed decision when selecting your electricity provider.

Can I talk to someone?

Yes! We prioritize real-time, real-person customer service. 

You can email team@basepowercompany.com or call/text us at (512) 518-1009.

If you're a current Base member and need support, please reach out to our toll-free number (866) 479-7697 or email support@basepowercompany.com. We’re here to support you!

What is Base? How does it work?

Base is a modern power company on a mission to make Texans’ power more reliable and affordable. Base customers save on their monthly electric bills and enjoy power without interruption through a battery-powered home energy service.

When you switch to Base as your energy provider, you get a battery for 1/10 of the cost of other backup batteries or generators. When the grid is up and running, the Base battery will improve grid stability, and when the grid goes down, Base will protect customers’ homes from power outages. Base customers gain access to reliable battery backup and bill stability, without the high upfront costs of traditional home batteries or needing to install solar.

How much does Base cost? How much will I pay for energy?

The upfront cost is a one-time fee of $3,000 to cover installation, which is 1/10 of the cost of other home batteries or generators on the market today.

To get your custom quote for energy, submit your information on the website. When it’s your turn to come off of the waitlist, Base will inform you of your personalized energy rate.

Where is Base available?

Base operates in deregulated areas of Texas where you can select your own provider, including regions serviced by the following Transmission and Distribution Utilities (TDUs): Oncor, Centerpoint, TNMP, AEP, and Lubbock Power and Light. Enter your address to check your home’s eligibility and the timeline for installation.

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What are the steps to switch to Base?

There are four steps in switching to Base:
‍
(1) a quick consultation to make sure your home qualifies for service
(2) enrollment in our retail electricity service and in our battery agreements
(3) a couple of signatures on permitting documents
(4) scheduling your battery install. Base will handle everything else

This process can take between 1-5 weeks from start to finish. You can read more about each of these steps in our guide.

See Guide
How long does the battery last during an outage? What types of electrical loads will be covered?  

With Base's Gen 1 technology, the average customer is fully protected from 97% of potential outages. As we improve our prediction software and battery network, outage coverage will improve over time.

In the event of an outage, Base notifies customers with their expected battery duration, tips to extend their coverage, and a timeline for grid power restoration.

Base offers home backup for critical appliances, like your fridge, lights, and outlets. The loads we cover depend on your subpanel, i.e. the breaker box often found in the garage. You can learn more by joining our waitlist - when Base becomes available, our team of engineers will conduct a site survey to tell you exactly what will be backed up.

What hardware does Base use? What’s its lifespan?

Base offers a 20kWh battery and 11kW inverter, one of the largest home backup systems on the market. Our batteries have longer duration and can backup more appliances in your home than almost any other home backup solution.

Base batteries are designed to last over 15 years and withstand extreme temperatures. Base owns the battery and will handle the warranty and any other maintenance on the system.

Can I be a Base customer if I have solar?

Yes, Base batteries can integrate with existing solar panels, enhancing the value and efficiency of your solar system in a more cost effective way than high cost alternatives. Solar installations are more complex and provide whole home back up.

Base's solar integration does not affect your warranty. We do not need to rewire your existing solar devices to install. Feel free to send your warranty to team@basepowercompany.com to confirm.

If you don’t have solar yet but would like both solar panels and a battery installed, Base expects to add this offering in the future. We recommend signing up so you are the first to know about availability.

What are Base's safety features?

Base's hardware is UL certified - the ‘gold standard’ of electrical systems safety for all home appliances. Our electricians are licensed, bonded, insured + certified. All electricians work under a Master Electrician.

Do I enter into any contracts with Base? What happens if I move or cancel?

Here’s a summary of the Base Agreements:
1) Base can access the battery when necessary, and handles maintenance & warranty. All applicable warranties from the installer and manufacturer are passed to you.
2) Base will be your energy provider for the life of the battery and will renew energy prices annually below the market average
3) If you move, you can transfer to the next homeowner at no cost to you or them
4) As Base is in Beta, back up energy should not be used for life critical devices and cannot be guaranteed
5) You can't steal or damage the battery without fees.

If you ever want to cancel with Base, you only have to pay for de-installation, which is $1,000. You don’t have to pay for de-installation if you move after 5 years, transfer to the next homeowner, or if the renewal price exceeds market average.

See Guide
What if I have a cancellation fee to switch to Base as my retail electric provider?

If your contract is up within the next 3 months, we’ll schedule your switch and installation to avoid triggering the early cancellation fee. If not, we’ll cover up to $250 of your early cancellation fee for switching. Please contact us to review your exact situation so we can help.

Can I talk to someone? 

Certainly, shoot us a text at 866-479-7697 and we’ll give you a call. 

View all FAQ

Reliable electricity for your home

Switch to Base as your electricity provider to power your home with a free backup battery, professionally installed for $1,500.

Our Beta is now available in select regions of Texas.