General
Base protects homeowners from power outages and reduces their energy bills with a battery-powered home energy service.
When you switch to Base as your energy provider, you get a home battery for nearly 1/10th of the cost of other backup batteries or generators. The upfront cost is low because when the grid is up and running, the battery performs grid balancing: it charges when electricity is cheap and discharges when electricity is expensive. This allows the battery to pay for itself over time without the customer having to think about it. Savings are passed on to Base customers via lower monthly energy bills.
When the grid goes down, Base customers get exclusive access to the stored energy to protect their home from power outages. Base’s beta outage prediction technology protects customers from 97% of outages. As Base improves its prediction software and the battery network, backup duration and performance will improve over time.
Base has two key pricing components:
Upfront Fee: The Base battery is a 20-kWh battery, one of the largest home batteries on the market. Comparable backup systems, including installation, cost approximately $20K. With Base, homeowners only pay a $3K one-time installation fee. Base also offers 0% interest payment plans, where customers can pay $500 upfront and then $70/month for 36 months.
Monthly Energy Bills: As your energy provider, Base guarantees that its rates will always be below the market average consumption rates. Base’s current rate is 13.5 ¢/kWh all-in for energy consumption (this includes the energy charge and all transmission and delivery fees). If you have solar, Base offers competitive buyback for all of your overproduction (regardless of whether the solar energy goes into the battery or to the grid) at a rate of real-time wholesale plus 3 ¢/kWh. Send us a copy of your latest energy bill at team@basepowercompany.com, and Base will provide a cost comparison.
Base operates in select deregulated regions of Texas where you can choose your energy provider, including areas served by the following Transmission and Distribution Utilities (TDUs): Oncor, CenterPoint, TNMP, AEP, and Lubbock Power and Light.
Enter your address to check your home’s eligibility and the timeline for installation.
Yes, Base serves customers with and without solar. Base’s batteries are easy to integrate with solar panels, and the integration does not affect your warranty or require any rewiring of your solar system.
Reasons why solar customers choose Base:
- Your home remains powered during an outage.
- Outage protection is extended because your solar panels can continue recharging your battery.
- Base offers a competitive buyback program that can double the average value of your solar energy. You get credit for all of your solar overproduction (whether it goes into the battery or back to the grid) at a rate of real-time wholesale plus 3¢/kWh.
You can install a Base battery now and easily install solar panels later on as well.
On the Base web app, you can:
- Check battery and grid status. Base will notify you of an outage via text and through your customer portal.
- See live power usage. Base is the only energy provider that shows instantaneous power with battery telemetry.
- Manage payments. You can update your payment method and view your bills.
- Access your personal referral link. For each customer you refer who installs a Base battery, both you and the referred customer will receive a $250 Amazon gift card.
You can log in to your portal using the following link once you’ve set up an account during enrollment: https://account.basepowercompany.com/sign-in
A recent development in the Texas Legislature (Property Code 202.010) prevents HOAs from denying homeowners the right to solar energy devices, which include Base's battery. Because Base is not bound to any HOA as a permitting authority and you cannot legally be charged for installation, Base is comfortable installing without receiving HOA approval. If you would like to notify your HOA, however, you are welcome to. Base can provide any other necessary information as needed.
The city of Dallas has additional requirements for homeowners to work with Base, so we expect to be available in Dallas in early 2025. Dallas homeowners can join the waitlist be first in line by entering their information.
Base is currently servicing Fort Worth, Arlington, Grand Prairie in DFW, along with deregulated regions near Austin.
Certainly, you can email us at team@basepowercompany.com or call/text us at (512) 518-1009.
If you're a current customer and need support, please reach out to our toll-free number (866) 479-7697.
